TYPES OF PERSONAL INFORMATION WE MAY COLLECT
We may collect personal data from you which includes but not limited to the following:-
(a) contact information about you such as your full name, identity card number, a copy of your identity card or passport, signature, date of birth, correspondence address, telephone number(s), fax number, e-mail address(es), occupation and other contact information;
(b) marital information such as your spouse's name and spouse's identity card number;
(c) photographs and video reviews on the use of Inchaway's products;
(d) financial information such as your banking details, bank account number, credit card number, credit card CVC number, copy of your credit card, issuing bank and Inchaway membership information such as membership identity card number, supervisor's name, supervisor's identity card number, supervisor's telephone number and supervisor's membership identity card number;
(e) language communication preference; and
(f) product preference
HOW WE MAY COLLECT OR RECEIVE PERSONAL DATA
We may obtain these data from you and via a variety of sources, including but not limited to the following:-
(a) your relationship with us such as data provided by you when you apply for membership through application forms, submission of queries, complaints and feedback on the use of our products and services through our customer service;
(b) your participation in any of our surveys;
(c) your subscription to our e-mail alerts;
(d) via your verbal and written communication with us and/or our authorised agents;
(e) from third parties connected with you;
(f) your response to any marketing material which we send to you;
(g) from such other sources in respect of which you have given your explicit consent to disclose information relating to you and/or where otherwise lawfully permitted.
In the event that you do not wish to provide us with your obligatory personal data, we may not be able to process your application and/or to operate in an efficient and effective manner and/or to provide you with our services or products.
HOW DO WE USE YOUR PERSONAL DATA
The personal data which we collect from you or third parties above may be utilised for one or more of the following purposes:
(a) to process your membership or business associate application(s);
(b) to allow you to communicate with our Inchaway's members in connection with our products or to explore any business opportunity;
(c) to provide you with our products and services;
(d) to create and manage your online account;
(e) to provide customer service and to respond to your queries on our products and services;
(f) to process your orders and send your orders through delivery service providers;
(g) to process payments made for our products;
(h) to communicate with you and notify or update you of any promotions and launch of new products and services from time to time;
(i) to calculate earnings and commissions;
(j) to provide training and organise seminars on new products and services;
(k) to send you festive or birthday greetings or newsletters or special privileges;
(l) to share your personal data with our partners, event companies or sponsors who may communicate with you for the purpose of marketing and promotions;
(m) for any other purpose that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities;
(o) in the event of a sale of business, disposal, acquisition, merger or reorganisation involving Inchaway or the sale of assets of Inchaway to another party, or in the unlikely event of winding-up, personal data may be required to be disclosed and/or transferred to the other party as part of the process. You hereby acknowledge, confirm and permit Inchaway to release your personal data to the other contractual party and its advisors and representatives in order for them to process your personal data if such disclosure and transfer may occur.
DISCLOSURE AND HOW WE MAY SHARE YOUR PERSONAL DATA
We may be required to disclose information about you to the following third parties:
(a) law enforcement or government agencies;
(b) The Company, its holding company, subsidiaries or affiliates to whom it is reasonably necessary or desirable for the Company to disclose personal data;
(c) members in your upline or downline organisation to support your business and/or to allow communication on the products and services of the Company;
(d) our agents, contractors, vendors, service providers and/or professional advisors; or
(e) other parties in respect of whom you have given your consent;
HOW WE PROTECT YOUR PERSONAL DATA
We will take practical and appropriate steps by maintaining appropriate technical and organisational security safeguards to protect your personal data against any loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction.
HOW LONG WE RETAIN YOUR PERSONAL DATA
We store your personal data for as long as it is necessary to fulfill the purposes for which we collect the data and we will take all reasonable steps to ensure that all personal data is destroyed or permanently deleted if it is no longer required for the purpose for which it was to be processed.
YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
We acknowledge and respect the following:-
(a) your right of access to your personal data to have such data corrected or erased and will assist you to access and correct or erase your personal data held by us if such personal data is no longer accurate, incomplete, misleading or not up-to-date;
(b) your right to withdraw or revoke your consent from our use and process of your personal data for the purposes stipulated herein.
We do collect information about your use of our website from cookies that assist your website navigation by customising site information to tailor to your needs. If you do not wish for your personal data to be collected via cookies on our website, you may deactivate cookies by adjusting your internet browser settings to disable, lock or deactivate cookies, by deleting your browsing history and clearing the cache from your internet browser.
OUR CONTACT DETAILS
Designation : Ms. Carol Lim, PDPA Affairs Officer (In-Charge of Singapore’s Operation) Telephone : +65 6970 8089 : firstname.lastname@example.org Address : 5 Harper Road, #06-02 Singapore 369673
Designation : Mr. Christopher Lim, PDPA Affairs Officer (In-Charge of Malaysia’s and other countries’ Operation) Telephone : +607 558 2188 : email@example.com Address : No.9, Jalan Pertama 2, Pusat Perdagangan Danga Utama, 81200, Johor Bahru